SvyazKomplekt Vision Statements

For SvyazKomplekt Customers - We will add value for our customers by anticipating and identifying their needs and providing cost-effective solutions. Through excellent and efficient service, we will meet and exceed our customers' expectations.

For SvyazKomplekt Suppliers - We will be the channel of choice for our suppliers by providing cost-effective and efficient ways to bring their products, services and solutions to customers.

Our customers and suppliers will both see us as an industry leader.

SvyazKomplekt Quality Policy & Objectives

SvyazKomplekt Quality is a commitment to error-free performance. We are committed to continuous improvement through the Quality Process, assuring consistent conformance to customers' expectations.

These objectives can only be achieved within SvyazKomplekt by a culture that embraces a customer focus and implements that focus through the daily involvement of every employee. We gauge our success by our customers' satisfaction.

SvyazKomplekt Product Lines

Telecom Systems Department

Telecommunication network equipment (WAN, MAN, LAN operators and corporate data, telephone and multiservice networks, system integration and projects).

Major vendors: AddPac Technology (carrier class VoIP equipment), Aethra (access solutions, xDSL CPE), Axxessit (SDH access equipment), Extreme Networks (MetroEthernet, WAN/LAN equipment), Hitron (digital loop carrier equipment), Metrobility (media converters), NetScreen (network security solutions), Paradyne (access networks solutions), RAD Data Communications (multiservice access platforms), Sagem (SDH and PDH equipment), Schmid Telecommunication ("last mile" solutions), Siemens (PBXs, SDH access solutions) and others.

Corporate Communication Systems Department

Conference and congress systems (audio and video personal and group terminals, multipoint conferencing systems, audio and video equipment, system integration and projects).

Major vendors: Aethra (audio and videoconferencing equipment), Beyerdynamic (audio conferencing and congress systems), Clear One Communication (audio conferencing equipment), Polycom (audio and videoconferencing equipment), Tandberg (videoconferencing equipment), Radvision (videoconferencing equipment), Realtronix (audio conferencing and congress systems), RCF (audio conferencing and congress systems).

Audiopaging and public address (audiopaging equipment and systems).

Major vendors: Beyerdynamic (audio equipment), Bogen (audiopaging equipment), dB Technologies (audio equipment), JK audio (audio equipment), Philips (audio equipment and public address systems), RCF (audio equipment and public address systems).

PBX add-ons and CTI (messaging equipment, autoattendants, voicemail and faxmail systems, voice and CDR loggers, VoIP corporate systems, computer-telephony systems).

Major vendors: AddPac Technology (VoIP gateways), ITS (messaging systems, autoattendants and voicemail systems, GSM gateways), Jusan (CDR loggers), Telesistemy (CDR loggers), Vocord Telecom (voice and video loggers), 2NTelecommunication (GSM gateways).

Headsets (call-center, office, SOHO, cellular, computer headsets and adaptors).

Major vendors: Plantronics (headsets).

Cabling infrastructure (copper and fiber optical VDV cables and patch cords, electrical cables, SCS components, in-building power distribution system components, cross-connect equipment, OSP equipment and products, labels and markers and more).

Major vendors: Belden (copper and fiber optic cables), Brady (labeling products), CMO (racks), Conteg (racks), DKS (systems and components for latency wiring), Elgadpon (structured cabling systems components), Eliks Cable (copper and fiber optic cables), Haupa (consumable items for cabling and cable termination), Knurr (racks), Krone (cross connect equipment), PIK (steel frames and boxes for cross connect equipment), PT+ (fiber optic cross connect equipment), Teldor (copper and fiber optic cables), TOMASS (steel frames and boxes for cross connect equipment), WIBE (systems and components for latency wiring), 3М (OSP products).

Telecom Tools Department

Hand tools, test tools and measuring equipment for contractors (telecom, electrical, alarm/security, VDV) and engineering departments (IT, service, repair).

Major vendors: Acterna (telecom test tools), AEG (power drilling tools), Agilent (protocol and interface analyzers), AKA Geo (cable locators), AnCom (telecom test tools), Electronica (OSP test tools), APPA (multimeters), Arrow Fasters Company (staplers, riveters, glue guns), EXFO (fiber optics test equipment), EMAG (professional tool kits), Ersted (OSP test tools), Condux ("heavy" electrical and hydraulic telecom tools, OSP fish tapes and rods, all types of cable pulling equipment), Cooper tools (Erem - precision hand tools, Weller - soldering equipment, Xcelite - precision hand tools), Fluke Industrial (power analysis equipment, digital multimeters), FOD (fiber optics test equipment), Greenlee (cabling tools - cable cutters and strippers, crimping tools, fish tapes, drilling tools, punching tools, bending tools), Harris Network Support (test sets, testers, punchdown tools, crimping and striping tools, tool kits), Haupa (cutting and crimping tools, isolated tools etc.), Irwin (hand tools), Jensen (tool kits, cases), Jonard Industries (wrapping tools), Knipex (hand tools), Leatherman (multitools), LinkBit (protocol analyzers), LONIIR (fiber optics test equipment), MetaNova (fish tapes, cable grips), Milwaukee (drilling tools), OK Industries (wrapping tools), OSS (OSP test tools), Pelsue (tents, ventilators and heaters), Pressmaster (stripping and crimping tools), Psiber Data Systems (LAN testers, cable testers), Radiodetection/Riser Bond (TDR, cable/pump locators), Sphinks (metal locators), Standard Pneumatic (wrapping tools), Stanley Works (hand tools), Stell (TDR), Streamlight (industrial lights), Sumitomo (fiber optic cable tools), SvyazPribor (cable test tools), Technodals (telecom test tools), Tempo Textron (test equipment - cable locators, fault locators, test sets, ISDN/ADSL testers, fiber optic testers, LAN testers, multimeters, clamp meters etc.; cutting/stripping/crimping tools, fishing tools, etc.), Walker Equipment (test sets), 3M (OSP test tools).

SvyazKomplekt Sales Channels and Clients

SvyazKomplekt provides a complete product range via two channels:

Mail order catalog "SvyazKomplekt"

Since publication of first catalog in 1997, SvyazKomplekt has firmly established itself as a leading mail order supplier of tools and equipment in Russia.

Catalog "SvyazKomplekt" is published annually. Complete edition contains about 200 full color pages of technical descriptions, prices, pictures and diagrams. There are subject supplements to catalog, published routinely.

Since of first publication in 1997 were published more then 500,000 copies of catalog and supplements.

Our catalog sent to prospective and current clients in 89 regions of the Russian Federation; it is bundled with several respected professional subscription magazines; it is distributed at all major trade shows. We maintain showrooms in Moscow, St Petersburg, Kazan, Novosibirsk and Yekaterinburg, also we have 12 regional agents who work with prospective clients on-site to generate new business.

Tenders and complex orders

From the beginning of our business we participate in wide range of valuable tenders. Currently SvyazKomplekt is the leading supplier of complex orders for telecom operators and industrial companies. We supply our clients with custom equipment sets and tools kits based on his specifications. SvyazKomplekt provide integrated solutions and engineering service also.

SvyazKomplekt Clients

Among our customers are buying, engineering and IT departments of leading Russian and multi-national companies. SvyazKomplekt established direct relations with major corporate buyers:

SvyazKomplekt Business Activities

SvyazKomplekt participates in most major Russian trade shows and organizes promotional seminars and conferences, as well as supports seminars organized by our dealers. Annually mean value is about 50 events. Trade show we participate: Expocom, Corporate Networks, InfoCom, Norvecom, Electro, Cabex, Call Center World, Integrated Systems Russia, Music Moscow, Telecom and Security, Tools World in Moscow, St. Petersburg and in other Russian regions (Barnaul, Chelyabinsk, Irkutsk, Khantymansiysk, Krasnoyarsk, Novokuznetsk, Novosibirsk, Perm, Tomsk,Yekaterinburg, Ufa, Vladivostok).

SvyazKomplekt advertises products and services through a wide range of Russian media. The total amount of publications is about 100 annually in more then 25 on/off editions. Our authors publish articles in major professional magazines, including monthly editorials dedicated to professional tools. Magazines we are collaborate: Vestnik Sviazy, InformCourier-Svyaz, Telecommunication Technologies and Equipment Magazine, Network solutions magazine/LAN, Network Computing and Telecommunications magazine, Mobile News, Russian Mobile.

Our educational services are not limited to technical evangelizing; we are also providing exhaustive hands-on professional training, some of which ends with professional certification granted by our vendors. Together with our vendors we regularly organize teaching seminars for industry professionals, thoroughly instructing them in theory and practice of latest advances in tools, technologies, and their applications. This includes processes and applications specifically tailored to Russian market needs. SvyazKomplekt is a general sponsor of publishing project "Telecom Talk" - noncommercial project,devoted of propaganda and popularization of the new telecommunication technologies and experience of their application.

We closely collaborating with two major Moscow technical universities (Telecommunication and Power Engineering) and their postgraduate training centers in order to foster creation of new cadre and educating them in new technologies. Likewise, we cooperate with several corporate training centers.

We have developed and maintaining more than 10 web sites devoted to technical topics related to our area of expertise with aim to organize interested professional community around them, as well as to provide our clients with detailed up-to-date technical articles and manuals online. At the same time, these web sites serve as public forums for our technical support, and as yet one more media of technical evangelism. All of the web sites contain original Russian-language content developed by our specialists based on vendor information and some information from original vendor web sites.

We distribute the "SvyazKomplekt" catalog in our showrooms and at major Russian trade shows. It is sent by direct mail to our clients and dealers located in 89 regions of the Russian Federation and is mailed with several professional magazines.

SvyazKomplekt organizes and supports certification and homologation processes (type approval) of foreign vendor's products according to current requirements of Russian laws and regulations. In addition, we provide other important services vital for market penetration: translation of all vendor's manuals and supporting materials into Russian; design, editing, and other preprint work, printing of localized advertising brochures, fliers and manuals, distribution of all necessary materials to the dealer network and end-users.

SvyazKomplekt Facilities

To satisfy the customer's needs and to provide fast service SvyazKomplekt has five offices (Moscow headquarters, a St. Petersburg, Kazan, Yekaterinburg, Novosibirsk branch offices (www.7787.ru). SvyazKomplekt employs more than 180 well qualified professionals at Moscow and about 20 person at each regional office. We have two show rooms in Moscow (one dedicated for telecom equipment and test tools, another for cabling and hand tools) and five show rooms in regions. Warehouses repair and service centers are located in Moscow as well as in all regional centers.

SvyazKomplekt maintains its own training center on the campus of Moscow Power Engineering University.

SvyazKomplekt Welcomes Suppliers

SvyazKomplekt welcomes product suppliers in all areas of our business activity. We are constantly striving to offer a wide variety of effective top quality products. Our aim is to satisfy performance and price expectations of most demanding customers in times of very dynamic, rapidly growing Russian market.

If you are interested in contacting us with a business proposal, or would like to request more business information about SvyazKomplekt, please fill the form below.

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